Client Stories & Testimonials

We provide great service to the community. Below are a few testimonials (stories) from people who have used RMCS.


"As a new immigrant, I felt hesitant to interact with local people and make new friends due to the language barrier, but I was eager to learn English, and lucky enough I came across RMCS’s English Conversation Classes. In this class, I met some amazing classmates. I made many new friends from different countries while practicing English in a pleasant and comfortable environment which is very helpful to live in this multicultural country. Especially, our pretty teacher Farah is extremely kind, patient, and supportive and at the same time, executive assistant Yoshimi is approachable and efficient.
This class has helped me to boost my confidence level in several ways, e.g. now, I can go out shopping and order food at restaurants by myself. I can also communicate with my neighbours in English as well as understand some English news. I started from beginner’s level and now I am in intermediate level and I am determined to improve every single day. In short, I would just say that I really like this class and I would highly recommend new immigrants like me to join these wonderful classes where we can learn and practice English together in a joyous atmosphere." - Eddy


“A few years ago, I immigrated from China to Canada. Due to the language barrier, I could only do some survival jobs to make my living. However, during a pandemic, I lost my income resources which I used to pay basic living expenses and rental. Unfortunately, I was not qualified for COVID-related benefits…To get help, I went here and there and made lots of phone calls. However, nothing happened. It ended up that I only had $600 in my savings account… I did not know how to survive for the rest of the month...
A friend of mine introduced me to RMCS. I called them and the staff listened to my situation. Considering the travel difficulties to Richmond for me who is not driving and living in North Vancouver, the staff managed to help me virtually and she helped me to apply for income assistance the same day. Surprisingly, I received my first payment of income assistance within one week!! I could not hold the tears of joy while seeing the lifesaving money! I have not gotten a chance to be in RMCS yet in person, but I wanted to thank you RMCS with my whole heart for being SO accessible, helpful, and supportive during a hard time!" - A thankful newcomer


"I am enjoying the beginner class. Farah is a good teacher. Push us to more speak English. It makes me less afraid to speak English. I look forward to communicating with you when I register next time.” - One of our English Conversation Class Students


"I've been attending college for the past several months, majoring in Community Support Worker, this is a full-time course.  And I just want you to know how much I appreciate your kind and continuous support! I've learned so much from the workshops that you shared with me, and that's vital for me to prepare for my career here in Canada. " - Vanessa


"Our encounter with RMCS was the most pivotal part of our journey in Canada as from there on the most difficult challenges of settling down, finding resources, and finding jobs was a walk in the park with the best advice we got from the entire team...I must say it has been a very satisfying and fulfilling journey so far. Please accept our story as a word of encouragement to keep doing such excellent work and helping so many newcomers and people that need your services. Thank you once again for keeping your spirits high and lifting ours along the way. We really appreciate it." - Sheena


"Dear RMCS:
2020 is the worst year in the world, and it has finally almost passed. This year, COVID19 made us worried, scared, and sad. In this case, RMCS, you led us here safely and happily. At the beginning of the year, I went to your office and filed a tax declaration with your help. Later, I couldn’t go to the office anymore. You sent Xiaowei to lead us in online activities. She organized different types of groups to teach basic English with enthusiasm and patience, to learn how to make myself safe and healthy from the pandemic, and explain the relevant government policies and legal knowledge of wills.” - One of our Mandarin Seniors Support Group Clients


"Thank you. You helped me a lot, you are so kind. Every time I talk to you I feel so warm." - One of our English Conversation Class Students


"Thanks to RMCS, now I am happy, confident, and have so many friends." - Alice


"I am very much thankful for the services provided by RMCS in getting me job-related to my professional career as a therapist. Specially thanks their Labour Market Counsellors for all the guidance, I would remain in touch With RMCS, Thanks." - Gurvir


"I have been offered a full-time position as a Financial Services Representative. I would like to thank you for all your guidance and support during the job search process. The tips really helped to redefine my resume and appear in the interview." -  Ashish