Client Stories & Testimonials

We provide great service to the community. Below are a few testimonials (stories) from people who have used RMCS.

"I'm really moved by the favors and help I've received from many places since I moved here. Especially, I think I'm very lucky to join the ECC of RMCS. I gained a lot of confidence in speaking English and was comforted emotionally. Watching Yoshimi, I thought I would like to do something to help Newcomer in the future, and I am always stimulated by Annie's passion and encouragement." - Soyul, ECC Student

"We often remember (ECC Teacher) and the classes you taught. Your kindness, patience, delicacy, and charm complemented the creative approach that you always brought to class. They were very useful for us in mastering the language and communicating in a multicultural environment. We continue our studies at the LINC school, which we recently learned about. Thank you very much again! We wish you health, always a bright mood, new creative achievements in work that is very necessary for people. " - Boris, former ECC Student

“I was hired today by Scotiabank and this was possible because of the job fair I attended earlier at RMCS, I made a connection and it is a success. Once again, I am grateful to you as you encouraged me to talk to all employers present at the hiring fair.” - Swati G, Past Hiring Fair Participant

"I am deeply grateful to the RMCS Team, for helping me find a place for Resettlement. As refugees, my wife, three children, and I arrived in Vancouver on May 27, 2023. Despite numerous attempts, we struggled to secure a rental until Thuy introduced me to a dedicated RMCS volunteer, on July 20, 2023. This volunteer, under Thuy's guidance, worked diligently to locate a wonderful and affordable residence for us. Through her efforts and persuasive skills, she convinced the landlord to welcome us as tenants. Since August 1, 2023, we have been happily settled in our new home. Ever since I connected with RMCS, I have been profoundly touched by the team's genuine compassion and unwavering support. Every member has gone above and beyond to provide my family and me with invaluable guidance and assistance throughout our resettlement journey. They have extended their help in various aspects, including securing a rental, refining my Canadian resume, aiding in job searching, navigating the Canadian education system, guiding us through transportation options, facilitating the LINC test registration, connecting us with community resources, and even offering Canadian culture and English classes, tours, and programs. The RMCS Team's kindness and steadfast dedication have not only made our resettlement process smoother but have also made it all the more engaging and fulfilling." - One of our clients

"I had a happy time for nearly two months in English Conversation Circle for the Permanent Resident program. I'm very happy to share my experience on your project. Two months ago, I worked at a warehouse as a delivery truck driver. For personal reasons, I suspended my work. At my work, I always feel it is difficult to communicate with my customers, and also make some mistakes. So that, I think, I will solve this problem. Fortunately, I found a message at the Richmond Center advertisement board about RMCS' activities. Following the message, I came to the RMCS building to make a reservation. On the second day, I became a student of RMCS. At RMCS class, I spent two very important months making big progress in learning English. Firstly, I'm glad to introduce my teacher, Nikhat, she is a bright and patient teacher. All of my classmates loved her. We come from different countries and are multicultural, but we are happy together under the teacher’s leadership. Secondly, when we started class, we were introduced to each other. Some of the learners always said: my English is not good. But, when Nikhat heard that, she always said: we can't say our English is no good, we should say, we are English learners. I think it is true, why do we come here? because we are English learners. Yes, she gave us the confidence to continue. Thirdly, the teacher gave us the rule to learn, the rule is: everybody should listen/speak/read/write in English for half an hour every day. I try to practice, but I always forget it. But, when I come to class, my teacher always repeats his rule to remind us. So I try it again, again. Until now, I have surprisingly and happily found that my English has made big progress. From now on, I would like to spend more time learning and becoming more active in the community. So, thanks to RMCS organization, thanks to the team of teachers, thanks to my teacher Nikhat." - Jie, One of ECC for PR Students

"The overall experience (with this program) is great because I have the opportunity to learn a lot of things from the mentor, including the local culture, interview techniques, and practical advice. My view is that the program is very successful in letting the mentee knows a lot of local culture, techniques, practices, and so on which cannot be revealed in any classroom training. What I liked the most about the practicality involved in the discussion during the meeting with the mentor. Since the mentor has been working in Canada for some time, he is experienced to provide a lot of practical advice and guidance which are very useful for me. I will rate (this program) at 10. My goal is to find a job. I think I am still searching and applying for jobs and hopefully that goal can be achieved very soon." - Bruce, The Mentorship program with EY Participant

"The Canadian Workplace Culture Training was an enriching experience, and I believe it will have a positive impact on my interactions within the workplace. The comprehensive content, skilled trainers, and emphasis on cultural sensitivity made it a valuable learning opportunity. Once again, I want to express my gratitude for organizing this training and for the dedication of the training team. I believe that the training program will continue to benefit participants and contribute to a more inclusive and productive workplace environment. If there are any upcoming workshops or events related to workplace culture or professional development, I would appreciate being notified. I look forward to further opportunities for growth and learning. Thank you once again for your efforts and commitment to fostering a positive workplace culture." - Lily, The Canadian Workplace Culture Workshop Participant

"(One of our staff) spoke very calmly and patiently and with a lot of affection, and as someone who doesn't know English, I could easily understand your words on the phone. I thank you for being so kind." - One of our English Conversation Class Students

"Yesterday I overheard the parts of your lesson (ECC for PR) and I wanted to thank you for all you’re doing to support my parents in such a difficult journey. I was really impressed with your incredible ability not only to communicate with people who can barely speak English but also make every lesson a thrilling experience they are looking forward to twice a week. They absolutely love your lessons and we all appreciate your efforts, your openness and willingness to help and teach. Thank you so much!!" - Daughter of our English Conversation Circle for PR Participants

“I'm very happy to tell you that I got a job!! I confirmed the "iceberg" theory. Not all the positions are advertised or maybe they don't even know they want someone until someone very useful knock on their door. Thanks thanks thanks for all your support, patience and guidance during this months.” - Stella

"I have been in Canada for three months and got hired in the Hiring Fair Event Organized by RMCS! This is such a wonderful platform for new immigrants and the settlement program is perfect in terms of seeking career opportunities, building new connections with people, and fitting into the local community. My family and I have gained a lot of support. Thanks for the help from Desiree, Thuy, Yoshimi, Bhavana, and many others! During the first two-month period, I was in a state of anxiety: having sent applications to so many companies but not hearing back from them, I knew there must be something wrong with my resume and cover letter. I just did not know how to spot the problems - so much information online and some of the information is misleading. And at that time, I found RMCS and attended their resume & cover letter workshop. The workshop was really helpful. Desiree, the instructor spoke clearly and covered every significant point to write a good resume & cover letter. It could easily tell that she has spent lots of time preparing for it. Later on, after I fixed my resume and wrote an example cover letter, Desiree reviewed each document, carefully spotted the grammar problems, and changed some word selections. What a sweet and kind-hearted lady! Now I finally get there with my job offer! And my parents who arrived a week ago from China, are also about to start their free English program for PR. I want to express my sincere gratitude to the RMCS team. Without their help and support, everything is not going to be as good as it is. Thank you, guys. You are the best team!" - Muyang

"Yes, I have great news! Rogers sent an offer, and I accepted. I was waiting for the approval of the final documentation to share with you this fantastic result, but I think everything will be fine, and I’ll start working in April. I’m so grateful for your help in my preparation and all the support you’ve given me since we met. Your advice was always invaluable, and your willingness to share your experiences meant so much to me. This new job is not a personal achievement. Fortunately, I was lucky to find amazing people that helped me on this journey since I moved to Canada, and you, indeed, are one of them. Thank you. You will always have my appreciation." - Jose

"Frankly that I am unable to thank you for what you gave me and my daughters, and thank you very much for taking some pictures from them and giving them a box of chocolates as a gift. I have an idea to answer them to you one more time to take some pictures from them and put them in your ads if you have the desire to do. So with my great love and respect." - One of Our Clients

"As a youth immigrant, I experienced a big life change moving to a new country at a very formative period of my life. There were a lot of challenges in finding compatibility to new environment, culture, and people. I experienced a lack of network and support and was almost at the middle of nowhere. Moreover, there was a language barrier, had difficulty adjusting to the school setting especially high school with no friends and totally a different school environment I had back in my country. I was introduced to RMCS through a SWISS worker in my school and joined Leadership Program, a program which covered various topics and was very helpful to me. Due to this program, I not only learnt about Canadian culture but also made a lot of friends. Also, RMCS provided me a chance to volunteer, a wonderful opportunity for me to gain experience while showcasing my strengths in leadership, collaboration, and effective communication. RMCS mission also resonates with me, therefore I want to contribute my skills while volunteering. Apart from this, volunteering also helping me connecting with the community which in return I am helping new immigrants like myself thus improving my interpersonal and communication skills. Gradually, I am socializing more and not a shy person anymore. Thanks to the volunteer coordinator and settlement team of RMCS. Without you, it wasn’t possible to reach my goal and settled well in a new country, my new home Canada. I believe in continuous learning and growth in life and helping, guiding and making people succeed provides me the motivation to keep going!” - York