RMCSâ€™s multilingual settlement workers provide support to immigrants and refugees in British Columbia. Their expertise, professionalism and familiarity with issues affecting immigrants and refugees are great assets to assessing the needs of newcomers. In an effort to better serve their clients, at RMCS, multilingual settlement workers constantly update their knowledge about resources available in the community. This up-to-date expertise allows them to provide adequate and effective referrals to clients. The Settlement Workers assess the settlement needs of newcomer clients and work with them to identify an appropriate course of action. Our dedicated and efficient team of settlement workers offers services in 16 languages and can:
- Provide orientation to new immigrants and refugees to their new environment and provide support to access various community and government services Canadian society including British Columbiaâ€™s legal system, employment and labor market opportunities, health care services, housing, education and ESL training.
- Provide information on schools, the health care system, housing, social services, parks and recreation.
- Assist in completing government forms such as Medical Services Plan, Application for ELSA, Canada Child Tax Benefit, Child Care Subsidy, Income tax, Citizenship, Renewal of Permanent Resident Card , Sponsoring family members i.e. parents and spouse, Online EI application and Visa and Passport applications.
- Provide workshops and one-on-one counseling to complete application for Child care subsidy aimed at helping new immigrants go to school, deal with hard situations like medical condition and or look for employment while children are provided care.
- Provide referral services to various community and government services and programs;
- Provide adjustment support to new and not so new immigrants.
- Conduct outreach and information sessions to clients and community service providers.
- Translation services to help immigrants with language barriers